At Sanchay Shastra ("we", "us", "our"), we recognize the importance of your privacy and are dedicated to protecting it. This Privacy Policy outlines our methods and practices for collecting, using, disclosing, and safeguarding the personal information you provide to us when you engage with our products and services. By using our services, you consent to the practices described in this policy.

We collect various types of information to enhance and personalize your experience with us. This includes personal data you provide directly, such as when you create an account, purchase a product, or contact customer support. We may also collect information automatically through your interactions with our services, such as usage data, IP addresses, and information obtained through cookies and other tracking technologies.

The information we gather is used to improve our services, provide customer support, and communicate with you about your account, our offerings, and promotional materials that may be of interest to you. We ensure that your data is handled securely and in compliance with applicable privacy laws and regulations.

Your information may be shared with trusted third parties who assist us in operating our services, conducting our business, or servicing you, if those parties agree to keep this information confidential. Additionally, we may disclose your information when required by law or to protect our rights, property, or safety, and that of others.

We employ a range of security measures to protect your personal data from unauthorized access, use, or disclosure. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

We are committed to being transparent about our privacy practices and to providing you with control over your personal data. Please review this policy regularly to stay informed about how we are protecting your information. If you have any questions or concerns about our Privacy Policy, feel free to contact us at any time.

By using our products and services, you acknowledge that you have read and understood this Privacy Policy, and you agree to our collection, use, disclosure, and safeguarding of your information as described herein. Your privacy is a top priority for us, and we are dedicated to protecting and respecting your personal data.

We may collect and process the following data about you:

Personal Information: 

• Name:We collect your full name to identify you and personalize our interactions with you. This helps us provide a more tailored and efficient service. 

• Shipping Address: Your shipping address is necessary for delivering products you purchase from us. Accurate shipping information ensures that your orders arrive at the correct location in a timely manner. 

• Billing Address: Your billing address is required for processing payments and for financial verification purposes. This helps in maintaining the accuracy and security of your payment transactions. 

• E-Mail Address: We use your e-mail address to communicate with you about your account, orders, and our services. This includes sending order confirmations, updates, promotional offers, and responding to your inquiries. 

• Phone Number: Your phone number is used for customer service purposes, such as providing support, confirming orders, and addressing any issues that may arise with your account or orders.

Usage Data: 

• Information about your use of our application, Sanganak, and other products: This includes data on how you interact with our application and services. We collect information on the features you use, the actions you take, and the time you spend on our application. This helps us understand your preferences, improve our services, and develop new features that enhance your user experience. 

• Device information such as IP address, device type, operating system, and browser type: We collect technical data about the devices you use to access our services. This includes:

· IP Address: Your IP address is collected to understand your geographical location, which helps in providing location-specific services and ensuring the security of our systems.

· Device Type: Information about whether you are using a mobile device, tablet, or desktop computer helps us optimize our application for different devices.

· Operating System: Knowing the operating system (e.g., Windows, iOS, Android) allows us to ensure compatibility and improve our application’s performance across different platforms.

· Browser Type: Information about the browser you use (e.g., Chrome, Safari, Firefox) helps us troubleshoot issues and enhance the functionality and user experience of our web-based services.

Collecting and processing these types of data enable us to provide you with efficient, secure, and personalized services. It allows us to tailor our interactions, improve our offerings, and ensure that you have the best possible experience when using our products and services. Your data is handled with the utmost care and in accordance with our stringent privacy practices to safeguard your information.

We use the information we collect in the following ways:

To Provide and Manage Our Services:

• To process subscriptions and manage accounts for our application, Sanganak: We use your personal information to set up and manage your user account for Sanganak. This includes processing your subscription details, managing your preferences, and ensuring that your account remains secure and up to date.

• To deliver products purchased from our online store: When you purchase products from our online store, we use your shipping and billing information to process your order, arrange delivery, and keep you informed about the status of your shipment.

• To provide access to Trading View Indicators: We use your account information to grant you access to our Trading View Indicators. This ensures that you can utilize these tools effectively as part of our application’s offerings.

To Communicate with You:

• To send administrative information, such as information regarding the services and changes to our terms, conditions, and policies: We use your contact information to keep you informed about important updates related to our services. This includes notifications about changes to our terms of service, privacy policies, and any other relevant administrative information.

• To respond to your inquiries and fulfil your requests: When you contact us with questions, feedback, or support requests, we use your information to respond promptly and accurately. This helps us provide the assistance you need and improve your overall experience with our services.

For Business Purposes:

• To analyse and improve our products and services: We use the data we collect to understand how our products and services are being used. By analysing this information, we can identify areas for improvement, develop new features, and enhance the overall quality and performance of our offerings.

• To monitor and analyse usage and trends to improve your experience with our services: We continuously monitor how users interact with our application and other services. By analysing usage patterns and trends, we can optimize the user experience, make data-driven decisions, and ensure that our services meet your needs and expectations.

Collecting and utilizing this information allows us to provide you with high-quality, personalized, and efficient services. It helps us maintain clear communication, address your concerns, and continuously improve our offerings to better serve you. Your data is handled with care and in compliance with applicable privacy regulations to ensure its security and confidentiality.

Local Storage: 

• Data saved in Sanganak will be stored locally on your device. We do not store this data on our servers. This means that any information you input, generate, or save while using our application, Sanganak, is kept on your personal device rather than being transmitted to and stored on our servers. This approach ensures that you have full control over your data and enhances privacy, as your information remains with you and is not accessible by us or any third parties through our servers. Local storage helps in reducing the risk of unauthorized access or breaches since the data is not transferred over the internet or stored in a central location.

Security Measures: 

• We use administrative, technical, and physical security measures to protect your personal information. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.

· Administrative Security Measures: These include policies and procedures designed to ensure the security and confidentiality of your personal data. This might involve regular staff training on data protection practices, implementing access controls to limit who can view your information, and conducting audits to ensure compliance with security protocols.

· Technical Security Measures: These measures involve the use of technology to protect your data. For example, we might employ encryption to secure data transmissions, firewalls to prevent unauthorized access to our systems, and intrusion detection systems to monitor for suspicious activity. We also implement regular software updates and patch management to protect against vulnerabilities.

· Physical Security Measures: These refer to the physical protections we have in place to safeguard your data. This could include secure data centres with controlled access, surveillance systems, and physical barriers to prevent unauthorized entry. Additionally, we ensure that devices used to store or process your data are kept in secure environments.

While we strive to protect your personal information using these comprehensive security measures, it is important to acknowledge that no security system is foolproof. The inherent nature of the internet and electronic storage means that there is always some level of risk involved. However, we are committed to continually assessing and enhancing our security practices to mitigate these risks and protect your data to the best of our ability.

By employing a combination of these security measures, we aim to provide robust protection for your personal information and maintain your trust in our services. We encourage you to also take steps to protect your information, such as using strong passwords, keeping your software up-to-date, and being cautious about sharing your personal data.

We are committed to protecting your privacy and ensuring that your personal information remains confidential. As part of this commitment, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. However, there are certain circumstances under which we may need to disclose your personal information:

By Law or to Protect Rights:

• If we believe disclosure is necessary to comply with a legal obligation or to protect our rights, property, or safety or that of others: This means that we may disclose your personal information if we are legally required to do so, such as in response to a court order, subpoena, or other legal processes. Additionally, we may share your information if we believe it is necessary to enforce our terms of service, protect our operations, or safeguard the rights, property, or safety of Sanchay Shastra, our users, or others. For example, if we detect fraudulent activities or security threats, we might share information with relevant authorities to prevent harm.

Business Transfers:

• In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company: If Sanchay Shastra undergoes a business transition, such as a merger with another company, sale of our assets, or acquisition by another entity, your personal information may be transferred as part of the transaction. This is a common practice to ensure continuity of service and integration of operations. The new entity will be bound by the same privacy obligations as outlined in this policy, ensuring that your information continues to be protected and used only in accordance with the terms you have agreed to.

By clearly outlining these situations, we aim to be transparent about how your personal information may be disclosed under specific circumstances. We want to assure you that any disclosure of your information will be handled with the utmost care and in compliance with applicable laws and regulations. Our priority is to maintain your trust and protect your privacy, ensuring that your information is used responsibly and securely.

We are committed to ensuring that your personal information is only kept for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy. Our data retention practices are designed to balance our need to retain information for legitimate business and legal reasons with your right to privacy. Here’s how we handle data retention:

Retention Periods:

• We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy: This means that we evaluate the data we collect and determine an appropriate retention period based on the purpose for which the data was collected. For example, if you have an account with us, we will keep your information for as long as your account is active and necessary to provide you with our services. If you make a purchase, we will retain your transaction details for as long as needed to complete the transaction and comply with any financial reporting obligations.

Legal Compliance:

• We will retain and use your information to the extent necessary to comply with our legal obligations: Certain laws and regulations require us to retain specific types of data for a defined period. For instance, tax and accounting laws may require us to keep records of transactions for several years. Similarly, if we receive a legal request or are involved in a legal proceeding, we may need to preserve relevant information until the matter is resolved.

Dispute Resolution:

• Resolve disputes: We may retain your personal information to resolve any disputes or claims that may arise. This ensures that we have the necessary information to address any issues effectively and efficiently, whether they pertain to your use of our services, a transaction, or any other interaction you have had with us.

Enforcing Agreements:

• Enforce our agreements: Retaining certain information allows us to enforce our agreements and terms of service. For example, if you violate our terms, we may need to keep records of your actions to support any enforcement actions or claims we might bring.

Data Minimization and Deletion:

• Minimization:We practice data minimization, ensuring that we only collect and retain the data that is necessary for the intended purpose. This approach helps to reduce the risk associated with long-term data storage.

• Deletion:Once your personal information is no longer needed for the purposes for which it was collected, we will securely delete or anonymize it. We employ industry-standard methods for data destruction to ensure that your information cannot be recovered or misused.

By adhering to these data retention practices, we aim to provide you with the best possible service while respecting your privacy and complying with all legal and regulatory requirements. Our commitment to data retention ensures that your personal information is managed responsibly throughout its lifecycle.

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data. These rights are designed to give you more control over your personal information and how it is used. We are committed to facilitating the exercise of these rights and ensuring that your data is handled in a transparent and secure manner.

Access:

• The right to request copies of your personal data: You have the right to request a copy of the personal data we hold about you. This enables you to understand what information we have collected and how it is being used. Upon request, we will provide you with a copy of your personal data in a commonly used electronic format, unless another format is requested.

Rectification:

• The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete: If you find that the personal data, we have about you is incorrect or incomplete, you have the right to request that we update it. This ensures that the information we use and maintain is accurate and up to date.

Erasure:

• The right to request that we erase your personal data, under certain conditions: Also known as the "right to be forgotten," this right allows you to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, if you withdraw your consent, or if you believe the data is being processed unlawfully. There may be certain conditions where we are unable to fulfil this request, such as when the data is required for compliance with legal obligations.

Restrict Processing:

• The right to request that we restrict the processing of your personal data, under certain conditions: You have the right to request that we limit the processing of your personal data. This means we can store your data but cannot use it further. This right applies in specific circumstances, such as when you contest the accuracy of your data, if the processing is unlawful and you oppose erasure, or if we no longer need the data but you require it for the establishment, exercise, or defence of legal claims.

Object to Processing:

• The right to object to our processing of your personal data, under certain conditions: You have the right to object to the processing of your personal data when the processing is based on our legitimate interests, direct marketing purposes, or when processing is for scientific, historical research, or statistical purposes. If you object, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defence of legal claims.

Data Portability:

• The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions: You have the right to request that your personal data be transferred to another data controller or directly to you in a structured, commonly used, and machine-readable format. This right applies when the processing is based on your consent or a contract and is carried out by automated means.

To exercise these rights, please contact us at the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. We may need to verify your identity before fulfilling your request to ensure that your data is protected and secure.

We are committed to protecting the privacy of children and ensuring that our services are safe and appropriate for all users. As such, our services are not intended for use by children under the age of 18. We do not knowingly collect, use, or disclose personal data from children under 18 years of age.

Service Restrictions:

• Our services are not intended for use by children under the age of 18: We design and market our products and services specifically for use by individuals who are 18 years of age or older. This age restriction is clearly stated in our terms of service and user agreements. Parents and guardians should be aware of this policy and ensure that children under 18 do not use our services.

Data Collection Practices:

• We do not knowingly collect personal data from children under 18: We take reasonable steps to prevent the collection of personal data from children. This includes implementing age verification mechanisms during the registration process and regularly reviewing our data collection practices ensuring compliance with this policy.

Immediate Action on Discovery:

• If we learn that we have collected personal data from a child under 18, we will delete that data as quickly as possible: Despite our best efforts, if we become aware that we have inadvertently collected personal data from a child under 18, we will take immediate action to delete this information from our records. This involves conducting a thorough review of our systems and databases to identify and remove any such data.

Reporting and Contact:

• If you believe that we might have any information from or about a child under 18, please contact us: We encourage parents, guardians, or any concerned parties to reach out to us if they suspect that a child under 18 has provided us with personal information. Our contact details are provided below, and we are committed to responding promptly and taking the necessary actions to rectify the situation.

Parental Guidance:

• Encouragement of Parental Guidance: We advise parents and guardians to supervise their children’s online activities and to educate them about the importance of not sharing personal information online. This guidance helps reinforce our efforts to protect children’s privacy and prevent unauthorized access to our services by minors.

By adhering to these practices, we aim to protect children’s privacy and ensure that our services are used responsibly. We are committed to maintaining a safe online environment for all users and upholding the highest standards of data protection and privacy.

Sanganak operates on a subscription-based financial model. By subscribing to our service, you agree to the following terms and conditions:

Non-Transferability

· Memberships are strictly non-transferable. The subscription is solely for the use of the registered member and cannot be transferred to any other individual or entity.

Non-Refundability

· All subscriptions are non-refundable. Once a subscription fee is paid, it cannot be refunded under any circumstances.

Non-Cancellability

· Subscriptions are non-cancellable. Members cannot cancel their subscription during the active period of their membership.

Subscription Extensions

· No days will be extended for monthly memberships.

· For quarterly, half-yearly, and yearly memberships, members are eligible for the following extension periods:

o Quarterly Membership: 1 Month extension

o Half-Yearly Membership: 2 Months extension

o Yearly Membership: 3 Months extension

Extension Period Commencement:

· The extension period will commence on the date specified by the member. This period must be continuous without any breaks.

· After the extension period ends, the member must renew their subscription to continue using the application.

· During the extension period, if the member is unable to use the application, this time will not be considered for further extension.

Notification and Usage Hold:

· Members must inform and notify the Sanganak team prior to pausing the usage of the application. The member's usage will be put on hold for the specified period, and the corresponding time extension will be applied as per their subscription type.

· The minimum extension period is 1 month. This period must be active and continuous. If the member performs any action on their account during the extension period, the extension will be deemed null and void.

As part of our commitment to maintaining the highest standards of privacy and data protection, we may update this Privacy Policy from time to time. This ensures that our practices remain current and compliant with legal requirements and reflect any changes in our services or business operations.

Periodic Updates:

• We may update this Privacy Policy from time to time: Changes to laws, regulations, and industry standards, as well as advancements in technology and our evolving business practices, may necessitate periodic updates to this policy. These updates are made to ensure that we continue to provide clear and accurate information about how we collect, use, disclose, and protect your personal information.

Notification of Changes:

• We will notify you of any changes by posting the new Privacy Policy on this page: When we make changes to this Privacy Policy, we will provide you with notice by posting the updated policy on this page. In some cases, we may also provide additional notice, such as by sending an email notification or placing a prominent notice on our website or within our application, to ensure that you are aware of the updates.

Review and Awareness:

• You are advised to review this Privacy Policy periodically for any changes: We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information. By staying updated on our privacy practices, you can make informed decisions about your continued use of our services.

Effective Date and Version Control:

• Effective Date: Each updated version of the Privacy Policy will include an effective date to indicate when the changes come into force. This allows you to easily identify the most current version of the policy.

• Version Control: We may also include a version number or date in the Privacy Policy to help track changes over time. This ensures transparency and provides a clear record of how our privacy practices have evolved.

Continued Use:

• Continued use of our services: By continuing to use our services after any changes to the Privacy Policy have been posted, you acknowledge and agree to the updated terms. If you do not agree with the changes, you should discontinue using our services and contact us with any concerns.

Feedback and Questions:

• Feedback and Questions: If you have any questions or feedback about the changes to our Privacy Policy, we encourage you to contact us. We value your input and are committed to addressing any concerns you may have about how your personal information is handled.

By keeping you informed about changes to our Privacy Policy, we aim to maintain transparency and trust. Our goal is to ensure that you always have the most current information regarding our data protection practices and your privacy rights.

We value your privacy and are committed to addressing any questions or concerns you may have regarding this Privacy Policy or our data protection practices. If you require clarification or wish to discuss any aspect of this policy, please don't hesitate to reach out to us using the contact information provided below:

E-Mail:support@sanchayshastra.com

Address: No 31, NAMASKAR, SBI Staff Gulmohar CHSL, Chikuwadi, Borivali West, Mumbai - 400092

Phone: +91 9136 516 176

We strive to provide timely and helpful assistance to all inquiries and feedback received via email, phone, or mail. Whether you have questions about how we collect and use your personal information, need assistance with your account, or wish to exercise your data protection rights, our dedicated support team is here to assist you.

Grievance Officer:

For any unanswered questions, unresolved issues, or escalations, we have appointed a designated grievance officer who can address your concerns promptly and effectively. Please direct any such communications to:

Amruta Tikekar (Grievance Officer):

E-Mail: AmrutaTikekar@sanchayshastra.com

Our grievance officer is responsible for ensuring that your concerns are handled with the utmost care and attention. They will investigate any complaints or grievances thoroughly and work towards finding a satisfactory resolution in accordance with applicable laws and regulations.

We welcome your feedback and are committed to continuously improving our data protection practices and the services we provide. Your trust and satisfaction are important to us, and we are dedicated to maintaining open communication and transparency in all aspects of our operations.

Thank you for your trust in Sanchay Shastra. We look forward to assisting you and addressing any questions or concerns you may have.