At Sanchay Shastra, we are committed to delivering high-quality products to our customers in a timely and reliable manner. This Shipping Policy outlines the details of our shipping process, estimated delivery times, and return & refund procedures. We strive to ensure a seamless shopping experience, from order placement to delivery and beyond. Please read the following terms carefully to understand our shipping and return policies.

All orders are processed within 2-3 business days (Monday through Friday, excluding public holidays). Orders placed after 5 PM IST will be processed the next business day. In case of high order volumes, processing may take an additional 1-2 days. Customers will be notified via email of any significant delays.

We offer the following shipping options:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days.

Delivery times are estimates and commence from the shipping date, not the order date. Delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.

All orders are processed within 2-3 business days (Monday through Friday, excluding public holidays). Orders placed after 5 PM IST will be processed the next business day. In case of high order volumes, processing may take an additional 1-2 days. Customers will be notified via email of any significant delays.

Shipping charges are calculated based on the weight of the order and the selected shipping method. Charges will be displayed at checkout before payment is made. We occasionally offer promotional free shipping; such offers will be clearly indicated on our website.

Currently, we ship only within India. We do not offer international shipping at this time.

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow 24 hours for the tracking information to become available.

We do not ship to P.O. boxes or military addresses. Certain products may have shipping restrictions due to local laws and regulations. Customers will be notified if any such restrictions apply to their orders.

Return Eligibility

If you are not satisfied with your purchase, you may return the product within 30 days of delivery for a full refund. Refunds and returns are only applicable for physical products. Digital products or services do not qualify for refunds or returns.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• It must be in the original packaging.
• A receipt or proof of purchase is required.

Return Process

To initiate a return:

• Contact our customer service team at support@sanchayshastra.com to request a Return Merchandise Authorization (RMA) number.
• Once approved, securely package the item and include the RMA number inside the package.
• Ship the item to the address provided by our customer service team.

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of the returned item.

Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at support@sanchayshastra.com.

At Sanchay Shastra, we are dedicated to ensuring a smooth and transparent shipping process. To maintain efficiency and compliance with evolving logistics, business operations, and industry regulations, we may update this Shipping Policy from time to time. These updates will ensure that our shipping practices remain aligned with our commitment to timely deliveries and customer satisfaction.

Periodic Updates:

• We may revise this Shipping Policy periodically in response to changes in logistics, delivery partners, regional regulations, and service enhancements.
• These updates aim to provide clear and accurate information regarding our shipping, handling, and return procedures.

Review and Awareness:

• We encourage customers to review this Shipping Policy periodically to stay updated on any modifications to our shipping and return policies.
• By staying informed, you can better understand your rights and obligations related to order fulfillment, delivery timelines, and returns.

Effective Date and Version Control:

• Each revision of this Shipping Policy will include an effective date to indicate when the changes take effect.
• We may also maintain version tracking to ensure transparency regarding our policy updates.

Continued Use:

• By continuing to place orders after any changes to this Shipping Policy, you acknowledge and agree to the revised terms.
• If you have any concerns regarding the updates, we encourage you to reach out to us before proceeding with an order.

For any questions regarding this Shipping Policy or shipping-related inquiries, you can contact us at:

Email: support@sanchayshastra.com

Phone: +91 9136 516 176

Address: No 31, NAMASKAR, SBI Staff Gulmohar CHSL, Chikuwadi, Borivali West, Mumbai – 400092

We appreciate your trust in Sanchay Shastra and remain dedicated to delivering a hassle-free shopping experience.